New CoPaCC contact management report highlights channel trends, new tech, and Covid challenges and opportunities
With growing volumes of increasingly complex demand, police contact management was already facing significant challenges before the arrival of COVID-19;…
Sociaal professionals zijn ideale ‘identiteit-leiders’
NVB uit zorgen over nieuwe ’te strenge’ EU-regels tegen witwassen
Beleving bepaalt draagvlak voor regels
